This could be because Aura GO has low battery power. If you are using the mirror with batteries, please try replacing them with a fresh new set. Alkaline batteries are preferred over zinc or rechargeable batteries. You can also try powering the mirror with the included USB cable and try different power sources. Always push the power saving button on the back of the mirror when not in use to conserve power.
Why aren’t the lights on my Aura GO working?
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