The humidifier does not turn on. How do I fix this?

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Try the following steps to troubleshoot the issue:

  1. Check that you are using the humidifier with a standard DC-5V adapter or USB power source.
  2. Ensure that the water tank has enough water for use.
  3. Ensure the filter is able to absorb water.
  4. Clean and gently wipe the surface of the atomizer plate with a wet cotton swab.

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