How does Route cover refunds and reorders for protected orders?

Refunds: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included.

Reorders/Replacements: Route will reorder the affected items on your behalf, but please note that items can only be replaced depending on in-stock availability. All reorders have Route Shipping Protection added, for free!

Jun 1, 2021

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