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Your number of eligible replacement claims is based on your total coverage period:
- Standard Warranty (12 months) = Up to 1 approved claim per covered product
- 12-Month Extended Protection (total: 24 months) = Up to 2 approved claims per covered product
- 24-Month Extended Protection (total: 36 months) = Up to 3 approved claims per covered product
Coverage includes eligible manufacturing defects and functional failures occurring under normal use and conditions. Click on here for coverage details.
All claims are subject to verification and approval by Fancii Customer Support. Supporting documentation, including photos and/or video of the reported issue, will be required before a claim can be approved.
Approved claims will be fulfilled with a replacement product of the same model or a comparable product if the original item is no longer available.
Jun 3, 2026